Make a payment

Your case details (Customer Reference Number and SORTS Reference Number)

1. Select the 'Make a Payment' button
2. Follow the prompts to pay your outstanding fees or debts online.

• Credit card (Mastercard, Visa, UnionPay, Amex, Diners Club)
• Debit card (Mastercard, Visa)
• BPAY, Payid
• Apple and Google Pay

There are two interest components that apply to your debt, pre- and post-judgment interest. The pre-judgment interest is applied by the Courts on the date of the judgment. Thereafter, a 28-day interest-free period is given to allow you to pay your debt without incurring any further interest. After the 28-day interest free period, the NSW Sheriff’s Office applies post-judgment interest based on the rate published prior to the commencement of the debt payments.

For example only:
Debt Amount = $10,000
Interest rates the day before 01/05/2024 = 8.55%
Start date to payment = 01/05/202
End date of payment = 30/06/2024

Calculation
Total number of days = 61
Interest Amount per year = 8.35% of 10,000 = $835
Interest amount per day = 835/366 = 2.2814 (the number of days per year is taken as 366 and the amount per day is rounded up to 4 decimal figures).
Therefore, the interest for the 61 days period = 61 x 2.2814 = $139.17

For more information on calculating interest, see the NSW Local Court Pre-Judgment Interest Calculator to work out the interest owed. It covers multiple interest rates and is simple and free to use https://www.netlaw.com.au/calculator/nsw/local-court-pre-judgment-rate

Yes, although this process is not managed by the NSW Sheriff’s Office. Application forms vary based on whether the requestor is an individual or corporation. These forms can be found on the Uniform Civil Procedure Rules (UCPR) forms website on lines 46 and 47 https://ucprforms.nsw.gov.au/. The form is available in both DOC and PDF formats and can be submitted online. However, please note they must be certified by a Justice of the Peace. If you have any questions around the completion and filing of these forms, please contact the Court Service Centre on 1300 679 272.

Under Schedule 2, Sheriff’s Fees of the Civil Procedure Regulations, the Sheriff’s Levy is charged by the Sheriff’s Office for work undertaken in the execution or during the attempt to execute a Writ or Court Order. It is charged at the rate of 3% of the proceeds of enforcement.

The Sheriff’s enforcement costs refer to the fees and expenses associated with the execution of Court Orders by the Sheriff. These costs can include locksmith fees, towing fees, valuation fees, auction commission, and removalist costs.

The proceeds of enforcement of a Writ For Levy of Property are to be applied as follows:

1. Firstly, to the Sheriff to cover the Sheriff's fees and expenses in executing the Writ;
2. Secondly, to the judgment creditor to satisfy the judgment debt,
3. Thirdly, to the judgment debtor as to any amount remaining.
   

If the Sheriff receives multiple Writs or fines for an individual or organisation, the debts are paid prioritising the fines, and then the Writs in the order of which they were received.

Yes. Please get in touch with the Enforcement Operations Centre via email at eoc@justice.nsw.gov.au with your Customer Reference Number (CRN) found on your initial contact letter, and either the SORTS reference number or your court case reference number.

Please allow up to 24 hours for your payment to process through the portal and allow up to 14 days for the payment to be disbursed in the Sheriff’s and Court systems. You will be emailed a digital receipt when a payment is made, please keep this for your records as proof of payment.

The Enforcement Operations Centre will begin work on your request within 24 hours of receiving it. Your matter will then be assigned to the nearest Sheriff’s Office, from which Sheriff’s Officers will attempt to action it in accordance with the timeframes specified in the Service Charter which can be found on the NSW Sheriff’s Office website.

For more information, please contact the Enforcement Operations Centre by phone on 02 8688 4080 or by email at eoc@justice.nsw.gov.au

The fee for serving or attempting service of any document is for each address at which, and each occasion on which, service is effected or attempted. If the document is not served in person, Sheriff’s Officers will leave a notice advising the recipient of how to collect. If you would like the Sheriff to attempt to serve the documents in person again, another application fee must be paid.

If the Sheriff’s Office has already undertaken any actions, such as administrative enforcement, preliminary case enquiries, or background risk assessments on a matter, no refund will be issued. However, exceptional circumstances do exist. If you wish to request a refund for an incurred fee, you can seek a review, and the matter will be accessed. All requests for refunds are to be addressed to the attention of the Finance Manager c/o: eoc@justice.nsw.gov.au.

Where a Writ for Levy of Property has been referred to the Sheriff for enforcement after judgment has been entered by the Court, any proceeds of the enforcement paid by the judgment debtor are subject to a 3% Levy. This is in accordance with the Schedule 2, Sheriff’s Fees of the Civil Procedure Regulations, at point 5.

The procedure for commencing the sale of real property owned or mortgaged by a judgment debtor can be found in the Uniform Civil Procedure Rules 2005 commencing at part 39 Division 2 and rule 39.21. Please note the Writ must have an outstanding judgment of more than $20,000 before any enforcement action is taken to sell real property. We recommend you contact the Enforcement Operations Centre for further guidance before taking any action against the judgment debtor’s real property. 

All Eviction bookings with the NSW Sheriff’s Office require an Eviction Booking Request Form (EBR). This form must be completed and emailed to the EOC: eoc@justice.nsw.gov.au at the same time the eviction fee paid.

BPAY is an Australian bill payment service that allows you to make payments using your financial institution’s online banking platform or phone service. It is a type of payment option which can be used to make your Civil Enforcement Payments.

To make a BPAY payment, you will need to log into your online banking platform or call your bank’s phone service. You will be asked to provide your Biller Code, Reference Number and the amount you wish to pay.

Once you confirm BPAY as the payment method in the payment portal, you will be redirected to the ‘Complete Payment with BPAY webpage’. This is where you will find your BPAY Biller Code and Reference Number.

Once a BPAY payment is made through your online banking platform or phone service, it can take up to three business days to process. If the payment is successful, a receipt will be sent to you by email.

If you believe you have made a mistake when processing your payment, you will need to contact your bank or financial institution. This includes: 

• if you believe you paid too much
• you used the wrong Biller Code
• the wrong Reference Number was used.
• you believe you accidentally paid the same fee or debt twice.

If you have paid less than the amount you required, you can make another payment to make up the difference.

The NSW Sheriff’s Office does not charge extra fees for payments made through BPAY. However, it is recommended you check with your bank or financial institution regarding any fees they may charge for payments made through BPAY services.

If you have any questions about BPAY payments, please contact the NSW Sheriff’s Office, Enforcement Operations Centre on 02 8688 4080 or via email at eoc@justice.nsw.gov.au.